Question 1

How does planning my journey actually work, step by step?

Accepted Answer

You send us a short inquiry with your dates, arrival airport, number of travelers and what you would like to see. Moha replies personally, usually within one business day, with a few questions and a first route idea. We then send a written proposal: day-by-day plan, accommodations by name, what is included, and a fixed land price per person in US dollars. You may revise it as many times as you need — there is no charge for planning and no obligation. When you are happy, a deposit confirms the journey and we send the final documents, arrival details and Moha's WhatsApp number.

Question 2

How long does it take to receive a proposal?

Accepted Answer

A first outline usually reaches you within 24 hours. A full written itinerary with named accommodations takes one to three days, because we check availability before we promise anything. For travel during high season or over holidays, write to us early — the best small riads and desert camps fill months ahead.

Question 3

Do I pay anything to start planning?

Accepted Answer

No. Planning, revisions and advice cost nothing. You only pay once you approve your itinerary and choose to confirm it with a deposit.

Question 4

What does it mean that my journey is private?

Accepted Answer

Your vehicle, your driver, your guides and your schedule belong to your party alone — you never share the trip with strangers. Departure times, meal stops, how long you linger in a souk or a kasbah are yours to decide as the day unfolds. If you prefer company, we also arrange small-group journeys for up to 15 guests, but the default is fully private.

Question 5

How is my personal data handled?

Accepted Answer

We collect only what a journey requires: your name, contact details, travel dates, passport details for hotel registration where it is legally required, and any dietary or health notes you choose to share. We use it to plan and run your trip, never to sell or trade. Sensitive notes — allergies, mobility, medication — go only to the specific riad, cook or guide who needs them, and only for that purpose. See our Privacy Policy for the full detail, and write to us any time to correct or delete your data.

Question 6

Will my trip be shared on social media?

Accepted Answer

Only if you say yes. We never publish your photographs, name, review or itinerary without your written permission, and a request to stay entirely private is always respected without explanation.

Question 7

Who is Moha, and what does he look after during my trip?

Accepted Answer

Moha is your host in Morocco from the first message to the moment you fly home — one person, not a call center or a rotating team. He designs your route, books and inspects the accommodations, briefs your drivers and local guides, meets you on arrival, and stays reachable on WhatsApp throughout the journey, day and night. If a road closes, a flight shifts or you simply change your mind about the day, he is the person who fixes it.

Question 8

Is Moha with us for the whole journey?

Accepted Answer

He hosts you personally where it matters most — arrivals, key days and the moments that need a local hand — and works with a trusted circle of drivers and licensed regional guides for the rest. Wherever he is, he is the one coordinating your trip and the one number you need to call.

Question 9

What language do we communicate in?

Accepted Answer

English. Moha also speaks Arabic, Amazigh and French, and your regional guides speak English, so nothing is lost along the way.

Question 10

How do I reach Moha while I am in Morocco?

Accepted Answer

By WhatsApp, from the moment you land until you check in for your flight home — voice notes, calls or messages, whichever you prefer. You also receive a printed and digital itinerary with every accommodation, driver and emergency contact listed.

Question 11

Is Morocco safe for American travelers?

Accepted Answer

Most visits to Morocco are straightforward, and American guests travel here every week. We reduce the everyday friction: an airport welcome, private transportation with professional drivers, vetted accommodations, English-speaking guides and someone reachable throughout your trip. We also encourage you to review the current U.S. Department of State travel information for Morocco before you go. We do not offer safety guarantees — no honest travel company can.

Question 12

Are private tours available?

Accepted Answer

Private travel is what we do. Your vehicle, driver, guides and schedule are yours alone. We also arrange small-group departures for travelers who prefer company.

Question 13

Are international flights included?

Accepted Answer

No. We do not sell international airfare. We plan your journey around your flight times and can advise on which airport to fly into — Casablanca and Marrakech are the most common entry points from the United States.

Question 14

What language do the guides speak?

Accepted Answer

All of our guides working with American guests speak English. Many also speak French, Arabic, Amazigh languages, Spanish or Italian. If you would like a guide with a particular specialty — architecture, food, photography, history — tell us and we will match you.

Question 15

Can dietary requirements be accommodated?

Accepted Answer

Yes. Vegetarian, vegan, gluten-free, kosher-style, halal, allergy-related and other requirements are common. Share the details in your inquiry and we will brief every riad, restaurant and cook in advance.

Question 16

What type of accommodations do you use?

Accepted Answer

Mostly small riads, boutique hotels, mountain lodges and desert camps chosen for character, comfort and genuine hospitality — properties we have visited ourselves. We work across comfortable, premium and luxury standards and will tell you honestly what each level looks like in practice.

Question 17

Is Morocco suitable for women traveling alone or together?

Accepted Answer

Many of our guests are women traveling solo or in small groups. We adjust pacing, accommodation location and guiding accordingly, arrange women guides where you prefer, and stay in contact throughout the trip.

Question 18

Can the itinerary be customized?

Accepted Answer

Always. Our signature journeys are starting points, not fixed packages. Days, destinations, hotels, activities and pace can all be reshaped around you.

Question 19

What currency is used in Morocco?

Accepted Answer

The Moroccan dirham (MAD). It is a closed currency, so you exchange money after arrival or withdraw from ATMs, which are widely available in cities. Cards are accepted in hotels and larger restaurants; markets and small cafés are cash. We quote our journeys in US dollars.

Question 20

How are payments made?

Accepted Answer

After you approve your itinerary, we confirm your journey with a deposit and collect the balance before arrival. We will send you the exact deposit amount, schedule and accepted payment methods in writing with your proposal — see our Booking Terms for the current process.

Question 21

What happens if plans change?

Accepted Answer

Talk to us early. Before travel, changes are usually possible, subject to supplier terms; during your journey, your travel designer and driver can often adapt the day. Cancellation and refund conditions are set out in our Cancellation Policy and included in your written confirmation.

Question 22

Is travel insurance required or recommended?

Accepted Answer

We strongly recommend comprehensive travel insurance including trip cancellation, medical coverage and emergency evacuation. Requirements can change, so we confirm the current position when you book.

Question 23

Do I need a visa to visit Morocco?

Accepted Answer

Travelers from the United States, the United Kingdom, the European Union and many other countries do not need a visa for tourist stays of up to 90 days — you receive an entry stamp at the airport. Rules do change, so we ask you to confirm the current requirements with the Moroccan consulate for your country before booking flights, and we will remind you in writing with your itinerary.

Question 24

Which documents should I have with me on arrival?

Accepted Answer

A passport valid for at least six months beyond your arrival date, your return or onward ticket, and the address of your first accommodation for the arrival card. We send you a single-page arrival sheet with your riad name, address, our phone number and your driver's details — keep it on your phone and printed.

Question 25

When is the best time of year to travel to Morocco?

Accepted Answer

Spring (March to May) and autumn (September to November) are the most comfortable countrywide. Summer is hot inland — Marrakech, Fes and the desert — and lovely on the Atlantic coast in Essaouira. Winter brings crisp days, cold desert nights and snow in the High Atlas. Tell us your dates and we will shape the route around the season rather than against it.

Question 26

What should I pack, and how should I dress?

Accepted Answer

Light layers, comfortable walking shoes for uneven medina lanes, a scarf, sunglasses and sunscreen. Morocco is relaxed but modest: shoulders and knees covered is respectful in medinas, villages and religious sites, while riads, pools and coastal towns are informal. Bring a warm layer for desert evenings and mountain mornings in any season, plus any medication in its original packaging.

Question 27

Is the tap water safe, and what about food?

Accepted Answer

We recommend bottled or filtered water for drinking and brushing teeth; it is inexpensive and available everywhere, and your vehicle is stocked. Food in the riads, restaurants and homes we choose is prepared carefully. If you have a sensitive stomach, tell Moha and he will steer you toward the gentler options during your first days.

Question 28

Do I need vaccinations or malaria tablets?

Accepted Answer

No vaccinations are required for entry from the United States or Europe, and Morocco is not a malaria area. Routine vaccinations up to date and, for some travelers, hepatitis A and typhoid are commonly suggested. Please speak with your own doctor or a travel clinic — we are travel designers, not medical advisers.

Question 29

How do I stay connected — SIM cards and Wi-Fi?

Accepted Answer

Wi-Fi is standard in riads and hotels and usually good in cities. A local SIM or eSIM costs very little and gives you reliable data on the road; your driver can stop at an official shop on your first day, or Moha can arrange one before you arrive. Coverage thins out in the deep desert and high mountain passes, which we plan for.

Question 30

How much money should I carry, and is tipping expected?

Accepted Answer

Carry some cash in dirhams for markets, small cafés, parking attendants and hammams; cards work in hotels and larger restaurants. Tipping is customary rather than obligatory — a few dirhams for small services, and for drivers and guides at the end of your journey if you were happy with them. We will send you a simple, honest guide with suggested amounts so you never have to guess.

Question 31

What happens when I land in Morocco?

Accepted Answer

You are met inside the arrivals hall with a name sign, helped through the airport and driven to your first riad. Moha welcomes you, introduces your driver in person and walks you through the plan for the coming days. If a flight is delayed, we track it and adjust the pickup — you do not need to do anything.

Praktyczne odpowiedzi, bez marketingowego gadania.

Planowanie podróży, prywatność i opieka Mohy

Planowanie i rezerwacja

Praktyczne pytania, które podróżni zadają przed wylotem do Maroka

Tu zaczyna się Twoja historia Maroka.

Praktyczne odpowiedzi, bez marketingowego gadania.

Planowanie podróży, prywatność i opieka Mohy

Jak krok po kroku wygląda planowanie podróży?–

Jak długo czeka się na ofertę?+

Czy planowanie jest płatne?+

Co dokładnie znaczy, że podróż jest prywatna?+

Jak dbacie o moje dane osobowe?+

Czy moja podróż trafi do mediów społecznościowych?+

Kim jest Moha i czym zajmuje się w trakcie podróży?+

Czy Moha jest z nami przez cały wyjazd?+

W jakim języku się kontaktujemy?+

Jak skontaktuję się z Mohą na miejscu?+

Planowanie i rezerwacja

Czy Maroko jest bezpieczne dla podróżnych z Europy?–

Czy dostępne są prywatne wycieczki?+

Czy loty międzynarodowe są wliczone?+

W jakim języku mówią przewodnicy?+

Czy można uwzględnić wymagania dietetyczne?+

Jakiego rodzaju noclegi wybieracie?+

Czy Maroko jest odpowiednie dla kobiet podróżujących samotnie lub razem?+

Czy plan podróży można dostosować?+

Jaka waluta obowiązuje w Maroku?+

Jak wyglądają płatności?+

Co się dzieje, gdy zmieniają się plany?+

Czy ubezpieczenie podróżne jest wymagane lub zalecane?+

Praktyczne pytania, które podróżni zadają przed wylotem do Maroka

Czy potrzebuję wizy do Maroka?–

Jakie dokumenty mieć przy sobie na przylocie?+

Kiedy najlepiej jechać do Maroka?+

Co zapakować i jak się ubierać?+

Czy woda z kranu jest bezpieczna, a co z jedzeniem?+

Czy potrzebne są szczepienia albo leki przeciwmalaryczne?+

Jak zapewnić sobie łączność — karty SIM i Wi-Fi?+

Ile gotówki zabrać i czy napiwki są oczekiwane?+

Co dzieje się po wylądowaniu w Maroku?+

Tu zaczyna się Twoja historia Maroka.